Privacy Policy

Effective Date: 21 October 2024

At i4a.ai, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, share, and protect your data when you visit our website, use our services, or interact with us. Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.

By using our website or services, you agree to the terms of this Privacy Policy. If you disagree with the terms, please do not use our services.

1. Information We Collect

We collect the following types of information from and about users of our website:

a. Personal Data

We may collect personal information that identifies or could identify you, including:

Contact Information: Name, email address, phone number, postal address, etc.
Account Information: Username, password, and other credentials for logging into our services.
Demographic Information: Age, gender, location, etc.
Payment Information: Credit card details, billing information, or other payment-related details for purchasing our services.

b. Non-Personal Data

We collect non-personal information such as:

Browsing Data: IP address, browser type, operating system, referring URLs, pages visited, and other usage data.
Device Information: Device type, unique device identifiers, and similar data.

c. Data from Third Parties

We may also receive data about you from third parties, including:

Social Media Platforms: When you use social logins (e.g., Facebook, Google, LinkedIn).
Partners and Affiliates: Information from business partners for joint offerings.

2. How We Use Your Data

We use your data for the following purposes:

a. Providing and Improving Our Services

To personalize your experience and provide tailored content.
To operate, maintain, and improve our website and services.
To process transactions and deliver requested services.

b. Communication

To communicate with you about updates, offers, promotions, and information relevant to your interests.
To respond to your inquiries, requests, or feedback.

c. Personal Analysis and Research

To conduct data analysis and market research to improve our products and services.
To analyze trends and behaviors to understand how users interact with our services.

d. Compliance and Legal Obligations

To comply with applicable legal obligations and enforce our terms and conditions.
To detect, prevent, and respond to fraud, security incidents, or other malicious activities.

3. Legal Basis for Processing Your Data

We will only collect and use your personal data when we have a legal basis for doing so, including:

Consent: When you have given explicit consent for a specific purpose (e.g., signing up for newsletters).
Contractual Necessity: When the processing is necessary to fulfill a contract (e.g., to provide the services you requested).
Legitimate Interests: When it is in our legitimate interests to process your data for purposes such as improving our services or ensuring security, provided that those interests are not overridden by your rights.
Legal Obligation: When we are legally required to process your data.

4. Sharing Your Information

We may share your information with:

a. Service Providers

We may share your personal data with third-party service providers who assist us with:

Website hosting and maintenance.
Payment processing.
Analytics and data analysis tools.
Email communication services.

b. Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or part of our business, your data may be transferred as part of that transaction.

c. Legal Obligations

We may share your information to comply with legal obligations, such as:

Responding to lawful requests from authorities.
Protecting our legal rights or defending against legal claims.

5. Your Data Protection Rights

You have the following rights regarding your personal data:

a. Right to Access

You have the right to request access to the personal data we hold about you, including details on how we process your information.

b. Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

c. Right to Erasure

You can request that we delete your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent (where applicable).

d. Right to Restrict Processing

You have the right to request that we restrict the processing of your data in certain situations.

e. Right to Data Portability

You can request that we transfer your personal data to you or another controller in a structured, commonly used, and machine-readable format.

f. Right to Object

You have the right to object to the processing of your data for certain purposes, such as marketing.

g. Right to Withdraw Consent

If you have provided consent to process your personal data, you can withdraw it at any time.

To exercise any of these rights, please contact us at www.info@i4a.ai">www.info@i4a.ai.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Analyze how our website is used.
Provide personalized content and advertising.
Improve the functionality and performance of our website.

You can control cookie settings through your browser preferences. For more information, please see our [Cookie Policy].

7. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption of sensitive information.
Secure servers and firewalls.
Access controls and authentication protocols.

Despite our efforts, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

8. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

9. International Data Transfers

If you are located outside of United States, your data may be transferred to and processed in other countries that may not have the same data protection laws as your jurisdiction. We will take steps to ensure that your data is treated securely and in accordance with this Privacy Policy, including the use of data transfer agreements and standard contractual clauses where necessary.

10. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have inadvertently collected data from a child, we will take steps to delete the information as soon as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. We encourage you to review this page periodically for the latest information on our privacy practices. The effective date of this policy is indicated at the top of the page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Innovate for Abilities, I4A
info@i4a.ai